Privacy Policy

Tell me ODYSSEUS guarantees your personal information will not be shared or sold. All information provided is used strictly for processing orders and notifications. If you prefer to pay by check, please contact Tell me ODYSSEUS.


Shipping

All orders (including those to P.O. Box addresses) are processed upon receipt and shipped via US Priority Mail.

Total

Less than $50.00

$50 to less than $225.00

More than $225.00

USPS Priority Shipping

$7.00

$14.00

$20.00

Your order will be processed and packaged for delivery within 2 business days. USPS Priority Mail delivery time is 1-3 business days, depending on your proximity to New York. In the event of delays, every effort will be made to contact you by phone and/or e-mail. If you would prefer another shipping method, please contact Tell me ODYSSEUS.

TellmeODYSSEUS.com processes U.S. orders only. For orders outside the U.S., please contact Tell me ODYSSEUS.


Requirement of a Signature Upon Delivery

Shipments to non-residential addresses (including schools) will require a signature for delivery (Tell me ODYSSEUS covers the USPS fee for this added service). A signature is not required for residential deliveries.


Product Returns

Tell me ODYSSEUS orders are carefully packaged for delivery. In the event that items are damaged during transport, refunds and exchanges are available. To arrange for a return, contact Tell me ODYSSEUS within 5 business days of receiving the shipment. Tell me ODYSSEUS will cover the costs to ship the damaged items back to New York City, and will provide the return address at that time. If possible, return item(s) using the original shipping box. Please pack with plenty of packing material and tape securely.

Once we have received your damaged item(s), a refund to your credit card (or original method of payment) will be issued within 7 working days (your banking institution may require additional processing time before you receive the refund).


Payment Method

TellmeODYSSEUS.com accepts Visa and Master Card, Discover, and American Express.